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Support

How can we help?

For launch, ShoMeE support is handled by email and admin support tools. Include your account email, team name, and any Stripe receipt ID when relevant.

Email [email protected]Open user guide
Billing helpQuestions about Pro, Team Starter, invoices, seats, or failed payments. Login/account helpPassword reset, verification email, account recovery, and access issues. Report a safety concernSuspected abuse, harassment, prohibited use, or policy violations. Bug reportSomething broke, froze, failed to export, or did not save as expected. Feature requestRequest lookup improvements, report changes, integrations, or workflow updates.