Help Center
Docs, support, and product guidance
Learn how to run lookups, organize cases, manage Team seats, export paid reports, and use ShoMeE safely.
User guide
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Getting StartedVerify your account, run your first lookup, and create a case.
Running LookupsUsername, email, company/domain, and website review basics.
Using CasesSubjects, evidence, notes, findings, and case exports.
Using Team WorkspacesSeats, roles, shared cases, and Team Admin workflows.
Billing & SubscriptionsCredits, Pro, Team Starter, invoices, and failed payments.
Exports & ReportsPaid PDF exports, CSV/JSON options, case reports, and reviewing evidence.
Safety & Acceptable UseAuthorized use, abuse reporting, and website-review boundaries.
FAQCommon questions about Pro, Teams, exports, and billing.